Shipping & Payment Info

Effective Date: September 10th 2023

A. Shipping Information

1. Shipping Locations

a. Vape Falls ships products within Newfoundland, Canada.

2. Shipping Times

a. Orders are typically processed within [X] business days, excluding weekends and holidays, following the receipt of payment.

b. Shipping times may vary based on the shipping method selected during checkout and the delivery destination. Estimated delivery times will be provided at the time of purchase.

3. Shipping Fees

a. Shipping fees are calculated based on the selected shipping method and the destination of the order. Shipping costs will be clearly displayed during the checkout process.

4. Order Tracking

a. Customers will receive a confirmation email with tracking information, if applicable, once the order has been shipped. This enables customers to monitor the progress of their shipments.

5. Shipping Restrictions

a. Vape Falls adheres to all local, provincial, and federal laws and regulations concerning the sale and shipping of vaping products. Customers are encouraged to be aware of any specific restrictions or regulations in their respective areas, as these may impact the delivery of our products.

B. Payment Information

1. Accepted Payment Methods

a. Vape Falls accepts the following payment methods:

• Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, and American Express.
• E-Transfer (For Local Customers): Local customers in Newfoundland, Canada, may have the option to pay via e-transfer. For more details on this payment method, please contact our customer support.

2. Currency

a. All prices listed on our website are denominated in Canadian Dollars (CAD). Please note that the final transaction amount may differ depending on currency conversion rates if a non-CAD payment method is used.

3. Payment Security

a. Ensuring the security of customer payment information is a top priority for Vape Falls. We employ secure payment gateways to safeguard financial data during transactions.

4. Order Confirmation

a. Upon successful payment processing, customers will receive an order confirmation email containing comprehensive details of their purchase.

5. Payment Issues

a. Customers encountering payment-related difficulties or with inquiries concerning the payment process are encouraged to contact our customer support for assistance.